Shipping Policy
Bona Drag ships from Milwaukee, WI via USPS or UPS with insurance.
5.6% tax on orders for Wisconsin residents. All orders placed by 12pm CST (Central Time) will ship the same day, not including weekends and holidays*. USPS claims 1 – 3 days for priority delivery and 1-2 days for express delivery.
*Please note that during sales, orders may take up to 48 hours longer to ship.
Some handmade, custom, or pre-order items may take longer to ship. This will be stated in the items description if applicable.
INTERNATIONAL ORDERS
International recipients are responsible for duties, taxes, and brokerage fees upon delivery.
We currently ship international orders via USPS, UPS or DHL. You will be prompted to specify your preference at checkout. *Please note these shipping times are not guaranteed by Bona Drag. Customs may hold packages and this is out of our hands.
Once an order is given to a USPS carrier the item becomes that carrier's responsibility and Bona Drag is no longer liable. Bona Drag is not responsible for any packages lost or damaged while in transit to a destination outside of the USA.
RUSH SHIPPING
If it's after 12pm, or a weekend and you want rush shipping, please email us at info@bonadrag.com and we'll let you know if this is possible. There will be a $250 minimum purchase for most rush orders.
